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New Spin on Laundry
BY TOBI ELKIN
"We must exceed consumers’ expectations."
As retailers this month await shipment of the first horizontal-axis (h-axis) washer from a U.S. vendor, they have plenty of standard, vertical-axis laundry options to show consumers. Recent offerings from appliance vendors underscore American consumers’ consistent desire for large washer capacity, gentler cleaning, user- |
